This means that the retail installation files for Illustrator CS5 at Download Adobe Creative Suite 5 products will not accept your serial number.
I do not believe the files available will work with the serial number you have registered.įor Illustrator CS5 it appears you have purchased a volume license for the software. If you have already tried download and installing using the installation files at Download Adobe Creative Suite 4 (CS4) products and you receive the message that the serial number is invalid then you will need to use the original installation files provided with your purchase, Tonj1008265. While they are both retail licenses the language is showing IE.
The Dreamweaver CS4 and Fireworks CS4 serial numbers are for an odd language selection though. I reviewed the serial numbers you offered in case ADB-5657170-W8M2 and they do all appear to be valid serial numbers. Tonj1008265, sorry you are facing such a difficult time reinstalling Dreamweaver CS4, Fireworks CS4, and Illustrator CS5. you must use the (correct) suite's installation file (and you can choose to only install one program from the suite). that won't work even though photoshop is included in that suite. eg, using a cs6 suite serial number with a photoshop cs6 installation file. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.Ĭommon mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).Īnd one of the most common is using a program installation file with a suite's serial number. Anyone an idea?Īssuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. Or have the registration procedure repaired, or something like that. So, is anyone at Adobe willing to help me? Let’s switch serial numbers, for instance. I have tried everything that was suggested, cleaned my Mac from all Adobe files, started all over again, nothing worked. Launching the trial and trying to registrate afterwards, gave me the same red cross. Only the verification of the licenses fail obviously.
Suprisingly, launching the trial versions (no license needed) do work smoothly! So the programs can run on OS X 10.14.3, that’s not the problem. The team of Adobe checked my licenses and serial numbers, they are allright and valid. At installation of the programs, typing the serial numbers for registration left me with a red cross at the end of the serial number line and I cannot go on further. I changed from a Mac Pro 2009 to a Mac Mini 2018, with OS X 10.14.3.ĭownloading all 3 programs work with the help of the Adobe-page. I have licenses for FW CS4, DrW CS4 and AI CS5.
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